Glam Crate Privacy Policy
Last Updated: October 13, 2026
This Privacy Policy explains how Glam Crate (“we,” “us,” or “our”) collects, uses, stores, and discloses your personal information when you visit https://glamcrate.com, browse our products, make a purchase, or contact us.
Glam Crate is an independently owned business based in Illinois, United States. For legal purposes, the business is operated by [Owner’s Full Legal Name], doing business as Glam Crate.
By using our website, you acknowledge this Privacy Policy. Where applicable law requires consent for a particular activity, we will request that consent separately.
1. Contact Information
If you have questions about this Privacy Policy, want more information about our privacy practices, or wish to submit a privacy request or complaint, contact us at:
Business Name: Glam Crate
Email: support@glamcrate.com
Website: https://glamcrate.com
2. Collecting Personal Information
When you visit our website, we may collect information about your device, your interactions with our website, and the information needed to process purchases. We may also collect information you provide when contacting us for customer support.
In this Privacy Policy, “personal information” means information that identifies, relates to, describes, or can reasonably be linked to an identifiable individual, as defined by applicable law.
A. Device and Website Information
Purpose of collection: To display and operate our website, maintain security, understand website usage, improve our services, and support analytics or advertising where enabled.
Source of collection: Automatically collected when you visit our website through technologies such as cookies, server logs, tags, pixels, and similar tools, where used.
Information collected may include:
IP address
Browser type and version
Device and operating system information
Time zone and general location information inferred from your connection
Cookie identifiers
Pages and products viewed
Search terms entered on our website
Referring websites and interactions with website features
Disclosure: This information may be processed by our website host, ecommerce platform, analytics providers, security services, or advertising partners, if used.
B. Order and Payment Information
Purpose of collection: To process orders, accept payments, arrange shipping, provide order confirmations and receipts, communicate with customers, prevent fraud, handle returns and refunds, maintain business records, and provide marketing where permitted by law.
Source of collection: Information you provide when placing an order or interacting with our checkout.
Information collected may include:
Name
Billing address
Shipping address
Email address
Telephone number, if provided
Products purchased and order history
Payment status and transaction details
Payment information handled by our payment processor
Full payment card details may be processed directly by the payment provider rather than stored by Glam Crate.
Disclosure: Order information may be shared with our ecommerce platform, payment processors, shipping and fulfillment providers, and other service providers necessary to complete your transaction.
C. Customer Support Information
Purpose of collection: To answer questions, resolve order issues, process return or refund requests, and improve customer service.
Source of collection: Information you provide when contacting us by email, through website forms, or through other customer-service channels we offer.
Information collected may include:
Name and contact details
Order number and purchase information
Messages and attachments you send us
Photographs of products or packages submitted to report an issue
Other information you voluntarily provide
Disclosure: This information may be shared with service providers who help us provide customer support or resolve your request, where necessary.
3. How We Use Personal Information
We may use personal information to:
Operate our online store and display products.
Process payments and fulfill orders.
Arrange shipping and provide tracking or delivery updates.
Respond to questions and provide customer support.
Process returns, refunds, replacements, and complaints.
Detect fraud, abuse, and unauthorized transactions.
Maintain business, accounting, and tax records.
Improve our website, products, and customer experience.
Send promotional emails or text messages where offered and legally permitted.
Measure website performance and marketing effectiveness where applicable.
Comply with legal obligations and protect our rights.
We will not use personal information for a materially different purpose in a way that violates applicable law.
4. Sharing Personal Information
We may share personal information with service providers that help us operate Glam Crate, including:
Website hosting and ecommerce providers.
Payment processors.
Shipping and fulfillment companies.
Customer-support and email service providers.
Analytics providers, if used.
Advertising and marketing providers, if used.
Professional advisers or government authorities where appropriate or legally required.
We may also disclose information when necessary to comply with applicable laws, respond to lawful requests, investigate suspected fraud, protect our rights or the safety of others, or support a business transaction.
We do not sell personal information for money as part of our stated business model. However, certain advertising or analytics activities may be considered “selling,” “sharing,” or targeted advertising under some state privacy laws. Our actual website tools and practices must be reviewed to determine whether additional disclosures or opt-out options are required.
5. Payment Processing
Payments made through our website may be processed by third-party payment providers.
These providers may collect and process payment information according to their own privacy policies and terms. Glam Crate may receive transaction confirmations, payment status, limited payment details, and information needed to manage your order.
We do not intend to store full payment card numbers or security codes in our own systems. The exact handling of payment information depends on the payment services enabled at checkout.
6. Marketing Communications
If you subscribe to promotional emails, we may send you product updates, special offers, announcements, and other marketing communications where permitted by law.
You can unsubscribe using the link included in a promotional email or contact us at support@glamcrate.com.
We may continue to send non-promotional messages necessary to complete your purchase or manage your account, such as order confirmations, shipping updates, refund notices, and important service communications.
7. Cookies and Similar Technologies
Cookies are small files stored on your device when you visit a website. We and our service providers may use cookies and similar technologies to:
Keep shopping-cart items available as you browse.
Remember preferences and settings.
Support essential website functionality and security.
Understand how visitors use our website.
Measure website performance.
Support advertising or social media integrations where enabled.
The cookies used on Glam Crate depend on our website platform and the services we enable.
Cookies may be session cookies, which expire when you close your browser, or persistent cookies, which remain until they expire or are deleted.
You may be able to manage cookies through your browser settings. Blocking certain cookies may affect shopping-cart functionality or other website features.
Browser settings may not prevent every type of data sharing with third parties. Where required by applicable law, we will provide additional consent or opt-out mechanisms.
Before publishing: Check the actual cookies and tracking technologies used by your website and list the relevant providers accurately.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including processing orders, providing customer service, maintaining business and tax records, resolving disputes, preventing fraud, and meeting legal obligations.
Retention periods depend on the type of information and the reason it is held.
You may request deletion of certain personal information, subject to applicable law. We may need to retain certain records where required by law or where a lawful exception applies.
9. Your Privacy Rights
Depending on where you live, the information involved, and applicable law, you may have the right to:
Request access to certain personal information we hold about you.
Request correction of inaccurate personal information.
Request deletion of certain personal information.
Obtain a copy of certain information in a portable format.
Opt out of certain data processing, targeted advertising, or data sharing where applicable.
Withdraw consent where processing is based on consent.
Appeal certain privacy-request decisions where required by law.
To submit a request, email support@glamcrate.com with the subject line “Privacy Request.”
Please describe your request and provide enough information for us to identify the relevant records. We may ask you to verify your identity before responding. We will process requests according to applicable law and explain if a lawful exception applies.
Not every right applies to every individual or every business. We will provide the rights and procedures required by the laws that apply to our business and data practices.
10. California and Other State Privacy Laws
Certain U.S. state privacy laws provide eligible residents with additional rights relating to their personal information.
If a state privacy law applies to Glam Crate, we will provide the required notices, request procedures, and opt-out choices.
Residents may submit privacy requests using the contact information in this policy. We will verify and respond to eligible requests in accordance with applicable law.
11. Do Not Track
Some browsers provide a “Do Not Track” setting. Because there is no single consistent standard for responding to all such signals, our response may depend on the technology and legal requirements applicable to our website.
Where applicable law requires us to recognize a browser-based opt-out preference signal, we will handle that signal as required by law.
12. Children's Privacy
Our website is intended for a general shopping audience and is not directed to children under 13. We do not knowingly collect personal information online from children under 13 without legally required authorization.
If you believe a child has provided personal information inappropriately, please contact us so we can review the matter and take appropriate steps.
13. Data Security
We use reasonable administrative, technical, and physical safeguards intended to protect personal information against unauthorized access, loss, misuse, or disclosure.
However, no website, transmission method, or electronic storage system can be guaranteed completely secure.
If a data breach occurs, we will assess the incident and provide notifications required by applicable law, including applicable Illinois data-breach notification requirements.
14. Third-Party Websites and Services
Our website may contain links to third-party websites or services. Those third parties may have their own privacy policies and practices.
We do not control their independent privacy practices. We encourage you to review their policies before providing information directly to them.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website features, service providers, or legal obligations.
When we make changes, we will post the revised policy on our website and update the “Last Updated” date. Where required by law, we will provide additional notice or obtain consent.
16. Complaints and Contact
If you have questions, concerns, or complaints about our privacy practices, please contact us:
Glam Crate
Email: support@glamcrate.com
Website: https://glamcrate.com
We will review your concern and respond as appropriate under applicable law.
Thank you for trusting Glam Crate with your information.